Monday, June 18, 2012

Skip the Wait

The one complaint that we do receive on a relatively regular basis at Backyard Bowls is that the wait is too long. And at times, I absolutely agree. In general, when we are not extremely busy, a bowl should take no more than 5 minutes for us to prepare. However, during a lunch rush, or weekend morning, or sometimes for no apparent reason, our bowls may take much longer than that.

 Rest assured, we do everything we can to get your food to you as quickly possible. The painful truth is that because we insist on making each and every bowl (or smoothie) fresh to order, and we use real ingredients that we chop and prepare by hand, and every bowl takes a certain amount of manpower (love) to make- it is extremely difficult for us to keep up when too many customers show up at the same time. We have gotten much better at it over the past few years, but there are still many times when we are not providing the speed of service that we would like to.

 BUT- Now there is a way for you to SKIP THE LINE, SKIP THE WAIT, and simply show up and have your bowl ready to go... Introducing, the BYB Mobile App! Available for Iphone, Android, as well as online through our website. Order and pay for your order through the app, then just swing in and grab your ready and waiting bowl. Prefer eating "for here"? Excellent, just make a note on your mobile order saying so, and you can still skip the line/wait and dine with us.

 Skip the wait, savor your bowl, and get on with it..